Effective date: October 7, 2025
This Privacy Policy explains how Quality Solution Pros Inc. (“QSP”, “we”, “us”, or “our”) collects, uses, shares, and protects personal information when you visit or interact with our website https://www.qualitysolutionpros.com (the “Site”) or otherwise engage our services. We take privacy seriously and describe below your choices and our practices. If you have questions, contact us at info@qualitysolutionpros.com.
Who we are
Quality Solution Pros Inc. is an AI and digital technology agency based in Ontario, Canada. Our primary services include tailored AI solutions, intelligent automation, and AI staffing for small and medium businesses.
What information we collect
1. Contact and account information
- Information you provide directly: name, company, job title, email address, phone number, mailing address, billing details, form entries, CVs or job postings, and other information you submit when contacting us, requesting a consultation, registering, or using our services.
2. Device and usage information
- Automatically collected data: IP address, browser type/version, operating system, device identifiers, pages visited, referring/exit pages, click and navigation data, timestamps, and other analytics information (“Device Information”).
3. Cookies and tracking
- We use cookies, web beacons, tags and pixels to operate the Site, remember preferences, and gather analytics and marketing data. For information about cookies and how to disable them, see AllAboutCookies.org.
4. Messaging and communications
- If you opt in to receive SMS/text messages or other communications, we collect the phone number and consent metadata. Our phone number: 647‑417‑4741.
How we use your information
We use collected information to:
- Provide, operate and improve our services and the Site.
- Respond to inquiries, process requests, and deliver customer support.
- Manage accounts, billing, and service delivery.
- Personalize content and communications, and — when consented — provide marketing and promotional messages.
- Detect, prevent and address fraud, abuse, security risks and technical issues.
- Comply with legal obligations.
Marketing communications may be sent only when you consent or where permitted by law; you may opt out at any time (see “Your choices” below).
Legal basis for processing (where applicable)
If you are in a jurisdiction that requires us to state a legal basis for processing (for example, Canada), we rely on consent, contract performance, legitimate interests (e.g., site security, analytics, fraud prevention), and compliance with legal obligations, as appropriate.
Sharing and disclosure
We may share Personal Information with:
- Service providers who perform functions on our behalf (e.g., hosting, analytics, CRM, email marketing, payment processors). Examples include analytics providers such as Google — see Google’s privacy information: Google Privacy.
- Professional advisors, legal authorities, or other third parties when required by law, to respond to legal process, or to protect rights, property or safety.
- Third parties in connection with a corporate transaction (sale, merger, asset transfer), subject to confidentiality and notice to affected individuals.
- Mobile phone numbers collected for SMS communication are never shared with third parties for marketing or promotional use.
We may share personal information with trusted service providers who perform functions on our behalf (for example, hosting, analytics, CRM, or payment processing) under confidentiality agreements.
However, mobile phone numbers and SMS consent data are never shared, sold, or transferred to any third parties for marketing, promotional, or external processing purposes.
International transfers
Some service providers we use host data outside your country. Where data is transferred internationally, we use appropriate safeguards (contracts, standard contractual clauses, or other lawful mechanisms) to protect your information.
Data retention
We retain Personal Information only as long as necessary to fulfill the purposes described (e.g., for customer relationships, legal obligations, dispute resolution, and legitimate business needs). You may request deletion earlier (see “Your rights” below).
Your rights and choices
- Access & correction: You can request access to or correction of personal information we hold.
- Deletion: Request deletion of your personal data, subject to legal and operational limits.
- Portability: Where applicable, request a machine‑readable copy of your data.
- Restrict processing: Ask that we limit how we use your data in certain circumstances.
- Marketing opt-out: Unsubscribe from marketing emails via the unsubscribe link in messages or by contacting info@qualitysolutionpros.com.
- SMS opt-out: Reply STOP to any promotional text message to unsubscribe; reply HELP for support. Standard message and data rates may apply.
To exercise any right, contact us at info@qualitysolutionpros.com. We may need to verify your identity before acting on requests.
If you are in a jurisdiction with a regulator (e.g., Canada’s Office of the Privacy Commissioner or an EU supervisory authority), you may lodge a complaint with that authority.
Security
We implement reasonable administrative, technical, and physical safeguards to protect data. While we strive to protect information, no method of transmission or storage is completely secure. If a data breach occurs, we will follow applicable notification laws.
Children
Our Site and services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such data, contact us and we will take steps to delete it.
Third‑party links and services
The Site may contain links to third‑party websites and services whose privacy practices differ from ours. We are not responsible for the content or privacy practices of other sites. Review their privacy policies before providing personal information.
Cookies and tracking control
You can control cookies through your browser settings and opt‑out of certain analytics tracking (for Google Analytics opt‑out: https://tools.google.com/dlpage/gaoptout). Note that disabling cookies may affect Site functionality.
Do Not Track
The Site does not currently change its data collection when a Do Not Track signal is detected from your browser.
SMS Privacy and Messaging Policy
Mobile Information Sharing
Mobile information, including phone numbers provided for SMS registration, will not be shared, sold, or disclosed to third parties for marketing or promotional purposes under any circumstances. SMS opt‑in data and consent will never be shared with any third parties.
Consumer Contact
If you have questions or wish to contact us regarding SMS/text messages, please email info@qualitysolutionpros.com or call 1‑647-417-4741. You can also reply HELP for assistance or STOP to unsubscribe at any time.
Data Transfer and Sharing Restrictions
We do not transfer mobile phone numbers or SMS consent data to any external organizations for processing, marketing, or promotional use. All SMS data is handled internally under strict access controls to prevent unauthorized sharing.
Types of Messages
You will receive account alerts, service updates, appointment confirmations, and support responses or other customer care communications in a conversational format related to your inquiries or existing services.
Message Frequency
You may receive messages periodically as needed in response to your inquiries, account activity, or service updates. Message frequency may vary based on your interactions with us. Standard message and data rates may apply.
Opt-Out and Help
You may stop receiving text messages at any time by replying STOP or CANCEL. For help or additional information, reply HELP, email info@qualitysolutionpros.com, or call 1-647-417-4741.
Mobile information, including phone numbers and SMS consent data, is collected solely for delivering account alerts, service updates, and customer support communications. This information will not be shared, sold, or disclosed to third parties for marketing or promotional purposes. For more details about how Quality Solution Pros collects, uses, and protects personal information, please see our full Privacy Policy at https://www.qualitysolutionpros.com/privacy-policy.
Consumer Contact
If you have any questions or wish to contact us regarding your SMS registration or privacy, please email us at info@qualitysolutionpros.com or call 1‑647-417-4741.
Data Sharing Statement
We do not share, sell, or transfer mobile phone numbers or SMS consent data to any external organizations, including service providers, for any purpose.
Changes to this policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The “Effective date” at the top will indicate when this version was last updated. We encourage you to review this page periodically.
Contact us
If you have any questions or wish to contact us regarding your SMS registration or privacy, please email us at info@qualitysolutionpros.com or call 1‑647-417-4741.
For questions, to exercise your rights, or to lodge a privacy concern, contact:
Quality Solution Pros Inc.
Phone: 647‑417‑4741
Email: info@qualitysolutionpros.com